Thursday, June 28, 2012

Supreme Court Delivers Word on Healthcare


In a long-awaited press conference this morning, the US Supreme Court finally revealed the results of March’s heated healthcare debate. The US Supreme Court has decided to uphold the Obama Administration’s Healthcare Plan and the Individual Mandate. The decision was complex, forcing the Supreme Court to address and answer four key questions. The first issue, whether or not the matter could be settled by the time the law takes effect, was obviously answered this morning.

Is imposing the Individual Mandate within Congress’ constitutional powers?

The individual mandate was, without doubt, the most hotly debated feature of President Obama’s healthcare legislation. This mandate, also known as the “minimum coverage” provision, would require all US citizens to purchase a minimum level of health care coverage. It was proposed that the Individual Mandate was covered under the charter’s commerce clause to regulate interstate commerce; an argument which was dismissed by the court. In the end, however, it was decided that the mandate was acceptable, because it can be considered a tax.

Would other portions of the Healthcare Plan need to be struck down as a result of the removal of the Individual Mandate?

Though this question formed the backbone of the opposition’s arguments earlier this year, little coverage has arisen surrounding it, today. Because the Individual Mandate is being held as constitutionally viable, it is perhaps possible to consider this question to be answered.

Is an expansion of Medicaid unduly coercive on the states?

The Supreme Court found a reasonable answer to this quandary, but the Washington Post’s Robert Barnes is less sure.
On the Medicaid question, the judges found that the law’s expansion of Medicaid can move forward, but not its provision that threatens states with the loss of their existing Medicaid funding if the states declined to comply with the expansion. The finding immediately raises questions as to how effectively the federal government will be able to implement the expansion of the joint federal-state insurance program for the poor.
For more detail on this morning’s announcement, and the debates that preceded it, you can read our coverage here, and the Washington Post’s description here.

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Pam Argeris is a thought leader in the Healthcare Industry and possesses extensive, hands-on experience with CMS compliance, and multiple regulatory bodies such as NCQA, JACHO, and DOI. In her role at Merrill Corp., Pam focuses on developing solutions for compliance and quality assurance, delivered in a cost effective manner to improve beneficiary and prospect communications. You can contact Pam at Pamela.Argeris@merrillcorp.com.

Friday, June 22, 2012

You've Told Us About Social, Why Should We Care?


On more than one occasion, we have used this blog to talk about some of the major obstacles standing between the healthcare industry, and social media. Almost as often as we share those posts, we hear people wondering why it matters so much. FierceHealthcare editor Karen M. Chung decided to tackle that question head on.

When a patient at the Thomas Jefferson University Hospitals' Headache Center complained on Twitter about a long wait, Jefferson Director of Social Media Josh Goldstein was monitoring the Jefferson brand on Twitter at the time. Goldstein, who was off campus, immediately texted the interactive marketing team to go the waiting room and find the patient. It turned out the patient had never signed in at the computer kiosk.

The matter was resolved in only a matter of minutes…

Chung is pointing out what may be the biggest hurdle in understanding the usefulness of social technology.

Social media isn’t about marketing, for these facilities, it’s about customer service.

Hospitals today are desperate to improve the customer experience, and to speed the process of patient care. As Chung’s anecdote exemplifies, social media could be the perfect tool to meet those ends. By using social media channels, such as Twitter or Facebook, as a reactive tool, not a broadcasting tool, hospitals can locate the pain points in their customer experience, and address them.

Chung speaks to PriceWaterhouseCooper’s Vaughn Kauffman, who explains

"Consumers are already engaging in this space with each other at a high frequency," Kauffman explained. "It really is an opportunity for health industry companies to take advantage of this channel of access."

Your customers are already talking about your facility. It’s only a matter of time until they start asking if anyone is listening.


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Pam Argeris is a thought leader in the Healthcare Industry and possesses extensive, hands-on experience with CMS compliance, and multiple regulatory bodies such as NCQA, JACHO, and DOI. In her role at Merrill Corp., Pam focuses on developing solutions for compliance and quality assurance, delivered in a cost effective manner to improve beneficiary and prospect communications. You can contact Pam at Pamela.Argeris@merrillcorp.com.

Friday, June 15, 2012

What Makes ActiveVu a Valuable Product?

Merrill Corporation’s ActiveVu hosts a long list of features that add efficiency and accessibility to your documents. We’ve already mentioned the software’s integration with the MerrillConnect platform, but there is even more that ActiveVu has to offer.

ActiveVu is 100% web-based.

There are obvious profit advantages to relying on digital distribution. You lower print cost, and you avoid the environmental effects of large volume print communication. However, in the past, digital distribution has been somewhat unfriendly to less technical users. That’s where ActiveVu is different.

Unlike traditional PDF files, your members will never need to download additional software to view ActiveVu documents. They can pull documents up directly in their browsers, on home computers, tablets, and smart phones. Even better, ActiveVu is browser-agnostic, meaning it functions equally in HTML 5 and Flash, so both Apple and PC users can access data without needing to switch browsers.

ActiveVu uses rich media that users can share.

Explaining the complexities of health plans through printed documents can be difficult, if not impossible. ActiveVu allows you to take digital documentation to the next level, adding video, audio, animations, and imagery to any document. More complex files can also include bookmarking, keyboard search, and interactive TOC.

This rich media can help you create communications that your members will want to share, and through ActiveVu’s built-in dissemination tools, they can. Members can share ActiveVu documents through email, or even directly through social media networks such as Twitter, Facebook, and LinkedIn.

Merrill Corporation is re-defining member communication, and you can be one of the early adopters in this new field of digital distribution. Click the links below to find out how.


        

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We’d love to chat with you about how ActiveVu can improve your business communications! For more information, please contact us at 866.367.9110 or contactMCS@merrillcorp.com

Friday, June 8, 2012

What is ActiveVu?

Merrill ActiveVu is a new, integrated software module for the MerrillConnect portal that transforms standard PDF files into an interactive, on-screen, page-turning experience. As an integrated MerrillConnect software module, the composition, personalization, and compliance features of MerrillConnect are all inherent in the ActiveVu document.


ActiveVu allows your company to be greener, and more mobile, by converting any multi-page PDF document into an engaging digital document. There is no need to print, and these documents are automated for instant delivery to any web-enabled device for instant viewing by your members anytime and anywhere there is an internet connection. These documents are further enhanced through active URLs, which allow you to link to videos, external websites, documents, and more.

 Your members will appreciate ActiveVu documents as well. ActiveVu documents are smaller, and load faster than traditional multi-page PDF files. They are built with intuitive navigation that does not require them to learn new software to move quickly through content. ActiveVu is shareable, and can be easily emailed, or shared via social networks.


ActiveVu has been designed as the perfect customizable solution for all of your one-to-one or one-to-many communications. With 15 template features, all of which can be turned on and off as needed, ActiveVu can handle nearly any document style or need.

        
 

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We’d love to chat with you about how ActiveVu can improve your business communications! For more information, please contact us at 866.367.9110 or contactMCS@merrillcorp.com

Friday, June 1, 2012

Introducing Merrill ActiveVu

As a leading global provider of technology-enabled services for the financial, healthcare, real estate, legal and other corporate markets, we’re excited to announce the launch of ActiveVu!

ActiveVu is a new, integrated software module for the MerrillConnect portal that transforms standard PDF files into an interactive, on-screen, page-turning experience.



Why you’ll love ActiveVu (and how it will make your life easier!):

Green & Mobile
  • ActiveVu can transform any multi-page PDF document into an engaging digital document, which will help you achieve your goals to be greener and more mobile.
Automated Instant Delivery
  • Automates your documents for instant delivery to any web-enabled device for instant viewing by your members anytime and anywhere there is an internet connection.
Confidence that ActiveVu, through MerrillConnect, will provide:
  • User provisioning for secure content authorization across the business to ensure that viewers see only the content they are authorized to see
  • Superior item revisioning capability to ensure only up-to-date content is delivered
  • A single document library
  • Easy item administration and complete inventory management

Over the next few weeks, we’ll be sharing more about ActiveVu! In the meantime, see ActiveVu in action!

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We’d love to chat with you about how ActiveVu can improve your business communications! For more information, please contact us at 866.367.9110 or contactMCS@merrillcorp.com